Do not use Hear.com I was so happy to get my hearing aids and Hear.com was amazing through the sales process and when my devices would not charge during the 45 day trial they were quick to overnight new units to solve the issue. As soon as the 45 day trial ended everything changed. I have now been without working devices for over 2 weeks and cannot get hear.com to care. I have asked to speak to a supervisor and been told "no one is available" only to not receive calls back or help in anyway. I am a cash pay patient so I paid full price for these and it was a huge mistake to use this company.

Hear.com provides a comfortable and easy solution for hearing aids at a fair price It was very easy to make my appointment to get tested to find out that I did indeed need hearing aids. Dave Tomczak at Hear.com made everything simple with excellent communication, setting up my appointment, monitoring my progress and following up at every step. Brandon at HearUSA was my technician, who listened well and optimized my hearing aids for the best result.

Excellent Jamie, our consultant, was superb in her helping us find exactly what my husband needed. She remained infinitely patient, and she demonstrated expertise in her knowledge.

Hear.com has revolutionized audiology. Hear.com has revolutionized the way in which hearing is evaluated and has streamlined the process of getting the latest technology in your hearing aids and fitted to your needs in an efficient way. If you have ever been told you need to be tested for hearing aids or even if you have been previously evaluated, you owe it to yourself to experience this incredible way of being fitted for hearing aids. I highly recommend Hear.com with no reservations.

Returning aids 3 times in 13 months I have had these hearing aids for just over a year now and had to send back for repairs 3 times. The first two times Hear.com had them in their possession for a combined 8 weeks. I'm currently waiting to return them again, for who know how long, due to such a high volume of calls coming in, which make it hard for Hear.com to return a call. When you struggle to hear and the aids you purchased are out of commission for 3 of 13 months, while still making payments, is very disappointing.