George Lynch
GBLens Discounter Delays Lens Discounter takes 1-2 weeks to ship your order even when they have a current prescription on file. With shipping times, a customer must be prepared to wait a minimum of 2 weeks and normally 3 weeks before receiving lens. Customer Service is of no help and will even lie to you.
Antoinette
GBWhy hadn't I heard of this company before? I placed my order online Sunday afternoon, and received my contacts on Thursday. THIS is the definition of fast service with no hassle. I don't know why I hadn't heard of this company before, but assuming everything is ok with my contacts (the packaging was good, the actual box the contacts come in looked fine, and my brand and quantity were correct), I will definitely be ordering from this company again. 1-800 contacts has lost me as a customer. Did I mention these contacts were almost exactly 50% the cost of the 1-800 contacts, even including the Lensdiscounters shipping charge? FIFTY PERCENT? Yeah, I'll be back, and I"m going to tell all my friends about this.
Jordan
GBQuick and Easy Super easy and quick to re-order and came right on time. thank you LensDiscounters :)
Mary
CAAlways great I'm always happy with the speed of service, the friendly emails and the fair prices. Have been every 6 months or so since 2009. All my lens wearing family shops here too now. I did experience a delay once however, this time around. I asked for an agent that I had dealt with before, and she gave me an honest, upfront answer regarding an issue/delay that affected my type of lens. Her attitude was pleasant to say the least and its this type of service that keeps me coming back. The order shipped in 4 days versus the 7 that she quoted from the time I called. I understand that these things happen from time to time, and I am totally fine with it. Thanks
Sue
CAThank you for being great Even though I receive reminders about 3 weeks in advance to running out of my lenses, I'm the type to do everything last minute. Time and time again, I get the lenses I need from LensDiscounters.com. As a cherry on top, my contact lens purchase included a e-voucher that I redeemed for a free pair of glasses that would normally cost $39.90 with shipping from LensDiscounter's value frame section. I was able to upload my photo and see an accurate size ration of the frames virtually on my face. I love the glasses- they look and feel as though they must have cost you more than $40 to make-- giving them to me as a gift is highly appreciated and the gesture will remain with me forever.