Baker
GBReceived defective contact lenses Received defective contact lenses. Each blister pack containing one lense was tried and NOT ONE worked. Either the prescription was wrong or not embedded correctly. Tried to call customer service and was trapped in an electronic loop trying to get me to accept a "FREE" medical alert pendant. Never got a human after hanging up and trying many many times so called my credit card company to dispute the charge.
TWood
GBFraudsters They say you can get a rebate then claim they didn’t get the rebate paperwork in the mail. When asked for a new rebate form, they say the rebate has expired and offer a small credit on a new order. It’s theft.
Steve Alabama
GB3 user household here- 3 user household here- Overpriced, including shipping if you need them fast. Your rX has to be verified and it is not retaining the verifications, rather not shipping your order and promoting their &20 online exam. Scam, bad service, overpriced.
amanda smith
GBVery pleased with experience Very pleased with experience. Received discount. Paid $20 for shipping, and they delivered in less than 24 hours which is unheard of. Will reorder. Highly recommend if you are in need of contacts quickly.
Rachel M
GBA+ Customer Service This company has gone above and beyond for me several times in the past few months. Today, due to severe cold weather, I was not able to retrieve my contact lenses from my mail box. I contacted the company to ask if the contacts would be damaged by the cold, and without me asking, they are shipping me a FREE replacement order to another address. This is TOP NOTCH service and I'm very impressed and grateful!