3 user household here- 3 user household here- Overpriced, including shipping if you need them fast. Your rX has to be verified and it is not retaining the verifications, rather not shipping your order and promoting their &20 online exam. Scam, bad service, overpriced.

by far the worst customer service and… by far the worst customer service and ordering process i have ever encountered. After the time and money you spend with a company you think they would take ownership when making a mistake instead they give you an attitude and act like you are a bother from the minute they get on the phone and tell you its not their problem.

Deliver on time and improve your… Deliver on time and improve your customer service which is utterly deplorable.

Used to be Good Now Ripoff First year using their service was great. However, once I got a new prescription with different eye measurements so I can order more contacts, they kept declining my orders or putting them on hold saying my prescription was "wrong" and didn't match what I ordered. I called them and they told me I could take their express exam which was another $20 on top of the over two hundred I already paid for my in person exam. My order was still on hold. I called them again and they told me I failed their express exam. What did they think was gonna happen if I tried taking an virtual eye exam through my CELLPHONE when I already have a prescription I paid a lot of money for?

Bad Business practices They couldn't verify my prescription. Cancelled my order. Now I am being informed that I need to wait up to 10 days before I can get refunded. When I contacted them, now they are trying to tell me is the bank. This is crazy