I just want to acknowledge Shannon… I just want to acknowledge Shannon answering customer service calls. Thank you Shannon you were so helpful I was so frustrated with different company And she was so gracious and fixed everything for me and just brightened my day T.Bowen

The most annoying The most annoying advertisement. I've blocked all of them on YouTube, but new ads keep popping up 100 times a day. I don't need lenses; I've never worn lenses. Even if I were to need them, I would never use this annoying company. Improve your targeting.

by far the worst customer service and… by far the worst customer service and ordering process i have ever encountered. After the time and money you spend with a company you think they would take ownership when making a mistake instead they give you an attitude and act like you are a bother from the minute they get on the phone and tell you its not their problem.

Just The Best Every experience has been great so it's hard to narrow one event down. First, they actually answer the phone!! Like a live person! I've had some trouble with getting my contacts sent due to fault of my own and I've been in touch with the company daily for two weeks with both sides calling each other. They were so patient with me and did whatever necessary to resolve my issues. I've never ever had such a terrific company to work with and their customer service people are all so sweet and down to earth. Look forward to giving them my business for years to come

3 user household here- 3 user household here- Overpriced, including shipping if you need them fast. Your rX has to be verified and it is not retaining the verifications, rather not shipping your order and promoting their &20 online exam. Scam, bad service, overpriced.