Captivating Watercolor Masterpiece! Rating: ⭐⭐⭐⭐⭐ (5/5) I'm thrilled with my purchase! The artwork's beauty is truly captivating, and it looks just as wonderful in person as it did online. The brushwork creates a stunning piece that brings a touch of artistic charm to my space. I'm impressed with the quality and overall experience. Highly recommended!

It appears I’m having the same trouble… It appears I’m having the same trouble with my order place mid February. And it appears the same, nasty attitude manager, Jessica Miller, has other complaints from other customers. I had used them before and had absolutely no problem and it was beautiful work. Thought I would order again for a friend whose furbaby crossed the rainbow bridge at the time of my order. Such a disappointment and tonight I canceled the order. Will never use again and will discourage my friends and family who I told them about this company to never ever use. What a difference in customer service and receiving your order in a timely manner in over year when I last ordered.

Buyer beware I'm on day 28 since order date. Like many other reviews I was told order shipped but there is no tracking number. I have sent 4 email requests asking for any sort of update and they simply won't respond anymore. 1/31/2024 EDIT: Today I received my order. I will give credit where credit is due and I will acknowledge the product is excellent. I'm very happy with the canvas print I recieved. It took more than a month to recieve and was worth the wait but it would be far better for everyone involved to be straight forward from the beginning about order times. Customer service response time could also improve.

SCAM ALERT!!! Designed by Memories appears to have disappointed many within the last several months. I’m guessing someone new took over or they just stopped caring. I’ve placed many orders from them in the past and have always been pleased with the product and receipt of product time-frame. Not this time; order #7102124 was purchased February 18th and to date I’ve received no product and no tracking information despite numerous requests for tracking and shipping details. Jessica Miller is the only person responding to emails it seems and claims to be the customer support team manager. If this information is true then I would also say, BUYER BEWARE - take your business elsewhere! Incredibly poor customer service and the team manager is rude as can be. It’s unfortunate that this company has started 2024 out by stealing money from people and disappointing with no product deliveries. I’m pretty sure the business is going under and they’re just taking people’s money at this point. Spare yourself the headache and do business with a trusted company.

This company has seriously failed me This company has seriously failed me. As anyone can see by reading the earlier (pre-2024) customer reviews, the services at "Design by Memories" has, as of January 2024, gone bad. BUYER BEWARE - This company appears to be in trouble, even as they continue to solicit orders by email and on social media. It is as if they are running some kind of scam. This is tragic because they actually did good work in late 2022 and early 2023, when I had used them several times to my satisfaction. NO MORE - They are dishonest. Take your photo or portrait to the local FEDEX print shop and get what you need there. Often the Adobe Photoshop Techs at FEDEX Custom Printing can manipulate & copy/print your digital image the way you like it, while you wait, and sized exactly onto your choice of paper all at a cost well below Design by Memories.