Do not purchase from this company Do not purchase from this company. Very poor customer service from Jessica Miller. Very insulting. they say they will sue me for theft because they shipped my canvas print but never received. I turned the problem over to my credit card company, who is investigating this company. My order was placed the end of January and never received.

I ordered a product as a gift 6 weeks… I ordered a product as a gift 6 weeks ago and followed up on it. I received an email from Jessica Miller Jessica Miller--the Customer Support Team Manager. The email asked my if I was a BLANK (F word) idiot--and said that I had done a charge back on the order and also said that she would report me to the fraud department. I called my credit card company and I did NOT do a charge back. I am completely blown away by the rudeness of Jessica Miller. I would highly recommend looking somewhere else and NEVER use Designed by Memories.

This company has seriously failed me This company has seriously failed me. As anyone can see by reading the earlier (pre-2024) customer reviews, the services at "Design by Memories" has, as of January 2024, gone bad. BUYER BEWARE - This company appears to be in trouble, even as they continue to solicit orders by email and on social media. It is as if they are running some kind of scam. This is tragic because they actually did good work in late 2022 and early 2023, when I had used them several times to my satisfaction. NO MORE - They are dishonest. Take your photo or portrait to the local FEDEX print shop and get what you need there. Often the Adobe Photoshop Techs at FEDEX Custom Printing can manipulate & copy/print your digital image the way you like it, while you wait, and sized exactly onto your choice of paper all at a cost well below Design by Memories.

SCAM ALERT!!! Designed by Memories appears to have disappointed many within the last several months. I’m guessing someone new took over or they just stopped caring. I’ve placed many orders from them in the past and have always been pleased with the product and receipt of product time-frame. Not this time; order #7102124 was purchased February 18th and to date I’ve received no product and no tracking information despite numerous requests for tracking and shipping details. Jessica Miller is the only person responding to emails it seems and claims to be the customer support team manager. If this information is true then I would also say, BUYER BEWARE - take your business elsewhere! Incredibly poor customer service and the team manager is rude as can be. It’s unfortunate that this company has started 2024 out by stealing money from people and disappointing with no product deliveries. I’m pretty sure the business is going under and they’re just taking people’s money at this point. Spare yourself the headache and do business with a trusted company.

Captivating Watercolor Masterpiece! Rating: ⭐⭐⭐⭐⭐ (5/5) I'm thrilled with my purchase! The artwork's beauty is truly captivating, and it looks just as wonderful in person as it did online. The brushwork creates a stunning piece that brings a touch of artistic charm to my space. I'm impressed with the quality and overall experience. Highly recommended!