Lots of promises but no delivery. I ordered a very special picture for a relative that passed away in March. I have been waiting almost two months to receive itm My first update from the company said there was a shipping delay. The second update said I would receive a tracking number within the week. never got it They are taking Mother's Day orders so I asked how they can promise mothers days orders on time of they still have finished March orders at the end of April. They never responded. When i asked for an update again they said they couldn't provide the tracking number. I will be contacting Pay Pal and asking for refund. So disappointed .

Captivating Watercolor Masterpiece! Rating: ⭐⭐⭐⭐⭐ (5/5) I'm thrilled with my purchase! The artwork's beauty is truly captivating, and it looks just as wonderful in person as it did online. The brushwork creates a stunning piece that brings a touch of artistic charm to my space. I'm impressed with the quality and overall experience. Highly recommended!

The best ever!! If there were 10 star reviews I would… If there were 10 star reviews I would choose that. That’s what they deserve!! From the beginning the customer service was exemplary! Then the canvas “painting” came. I cried happy tears. The picture was of our first 2 dogs together!!!! So beautiful!! I ordered a portrait of my best friends grandchildren for her birthday! Order with confidence!!

Was looking for a unique wedding gift… Was looking for a unique wedding gift idea to accompany a cash gift. Felt that a Designed By Memories portrait would be perfect. A watercolor canvas was created from one of the couple’s business trip photos where they got engaged. The folks at DBM tweaked the design to my request and also took care of my ordering oversight without any problems. Friendly, helpful and accommodating. I think this beautiful canvas will be a nice addition to the couple’s home.

Beware of this Company! I was just informed by customer rep Jessica Miller that legal action is being taken against me for asking the status of my order from February. It started with me asking the status cuz if it will take too long, I’ll ask for a refund as it’s something I needed now. She rudely responded “We told you it was shipping this week, but since you're now threatening to file a chargeback, we're getting our legal team involved.” I kept asking for that email notification but never received, just more threats that their legal team will be involved. She finally gave me a refund and then stated their legal team is now activated against me. For what?! I thought I had done something wrong but clearly after reading all these reviews, that company has a problem employee on their hands, and then some. It’s very unfortunate as I ordered once before and loved it so was looking forward to this second one.