Beware of this Company! I was just informed by customer rep Jessica Miller that legal action is being taken against me for asking the status of my order from February. It started with me asking the status cuz if it will take too long, I’ll ask for a refund as it’s something I needed now. She rudely responded “We told you it was shipping this week, but since you're now threatening to file a chargeback, we're getting our legal team involved.” I kept asking for that email notification but never received, just more threats that their legal team will be involved. She finally gave me a refund and then stated their legal team is now activated against me. For what?! I thought I had done something wrong but clearly after reading all these reviews, that company has a problem employee on their hands, and then some. It’s very unfortunate as I ordered once before and loved it so was looking forward to this second one.

It appears I’m having the same trouble… It appears I’m having the same trouble with my order place mid February. And it appears the same, nasty attitude manager, Jessica Miller, has other complaints from other customers. I had used them before and had absolutely no problem and it was beautiful work. Thought I would order again for a friend whose furbaby crossed the rainbow bridge at the time of my order. Such a disappointment and tonight I canceled the order. Will never use again and will discourage my friends and family who I told them about this company to never ever use. What a difference in customer service and receiving your order in a timely manner in over year when I last ordered.

Captivating Watercolor Masterpiece! Rating: ⭐⭐⭐⭐⭐ (5/5) I'm thrilled with my purchase! The artwork's beauty is truly captivating, and it looks just as wonderful in person as it did online. The brushwork creates a stunning piece that brings a touch of artistic charm to my space. I'm impressed with the quality and overall experience. Highly recommended!

Love the Proof/Approval Process The ease of ordering, coupled with customer service support. The care taken in the proof/approval process to insure that the customer will be beyond, BEYOND thrilled with what is delivered. THAT PART meant EVERYTHING to me. I ended up swapping out an image I initially submitted, for another one, thanks to the proof approval process. Their patience & understanding was invaluable to my getting a fabulous portrait of 'my Babydog'. Love BOTH canvases that I got! SO pleased & thankful! 💗🏆

Buyer beware I'm on day 28 since order date. Like many other reviews I was told order shipped but there is no tracking number. I have sent 4 email requests asking for any sort of update and they simply won't respond anymore. 1/31/2024 EDIT: Today I received my order. I will give credit where credit is due and I will acknowledge the product is excellent. I'm very happy with the canvas print I recieved. It took more than a month to recieve and was worth the wait but it would be far better for everyone involved to be straight forward from the beginning about order times. Customer service response time could also improve.