Andrea Schmid
NZDon't buy!! Don't buy!!! Ordered weeks ago and still don't have my items. I canceled my order legal (and staying in their companies terms and conditions) and wanted my money refunded. Sime days later suddenly my order was shipped... Now I'm just receiving standardized e-mails saying my items are shipped. I ask to talk to a manager or supervisor but nothing... sounds like a job for my lawyer. Don't buy!!!
Teresa Frey
GBIf I could give a zero I would If I could give a zero I would. I thought I was ordering from another company! I bought 11 paint by numbers. Received 7 rolled canvases no frames. I emailed them they said they dont come with frames and I would have to order separately! This was not in the description. They owe me 4 more paint by numbers and instead they sent me 3 diamond set I did not even order. I spent close to 100 for crap! Warning beware: do not buy from this company! I going to go to my bank show them the screen shots of what I ordered and what I got and dispute the charge. Just dont buy unless you want to receive stuff you did not order
Codie B
JPOrdered 2 kits only got one and… Ordered 2 kits only got one and basically a refusal on my refund for the 2nd one never showing up. Just excuses that it coming from "overseas" so shipping might take a while. It's been 2 months...no refund, no painting.
CGirl
CAExpect to wait 2-4 months for your… Expect to wait 2-4 months for your order. This is coming from overseas (China). The service is awful. You will have little recourse, other than to go through your credit card company. They will blame Covid for all their issues. I received 1 order 4 months later. I received a custom order with a lot of errors. I have been emailing them, but it's been very difficult to get them to resolve.
Mandy Ho
SGI placed an order on 28th April & there… I placed an order on 28th April & there has been no updates on shipment. I even opted for the ‘Special Shipping’ option. Emailed them on 8th May but no reply yet. Hopefully it’s just due to the covid-19 period thus resulting in a delay....