Don't buy!! Don't buy!!! Ordered weeks ago and still don't have my items. I canceled my order legal (and staying in their companies terms and conditions) and wanted my money refunded. Sime days later suddenly my order was shipped... Now I'm just receiving standardized e-mails saying my items are shipped. I ask to talk to a manager or supervisor but nothing... sounds like a job for my lawyer. Don't buy!!!

Paint by Numbers Home says it all I'm writing this review for Paint by Numbers Home, last year I tried to start painting again using winnies picks and masterpiece by numbers, unfortunately it was much to hard on my eyes and I failed miserably..then I discovered Paint by Numbers home through a group on fb, fantastic, they have wonderful paintings.and the customer service is spot on, I have done 6 to date, and hope to do many more , I'm definitely hooked , and the price is right 😊🙏

I would have done a 1 star review but… I would have done a 1 star review but the company redeemed themselves. My first order took a month to come and to my surprise.. the canvas was not in the package, just two packs of paint and the wood frame. Customer service answered quickly, fixed the problem and sent my order out immediately. It took a couple weeks to get but it came quicker the second time and they sent my entire order including another frame and more paint. I love how the painting turned out and despite the issue the first time around I would order again.

They blocked ME when I needed help I contacted AllPaintByNumbers to get help from support (help @ allpaintbynumbers.com, her name is Emily). The paint by number kit they sent me looked nothing like the photo I submitted. The colors were way off, the person had no eyes, etc. So I reached out for help. I emailed Emily a photo of the kit they sent me, which has my photo on there, and the actual photo to show her that they looked completely different. Emily said, go ahead and complete the painting, then send me the photo of the painting. I actually had already done the painting and it looked horrible. So I replied back with the painting I had completed, only to find that she blocked my email address! So, then I emailed her again, but through their email support page on their website, and said, "hey I tried to email you but for some reason my email is now blocked. I still need help." I never heard from them. So a few weeks later I tried to login to my account, and they deleted my entire account without any notice. Horrible customer support (basically non-existent), unwilling to help customers, and deleting my information without any acknowledgment is poor business.

DO NOT ORDER FROM THIS PAGE!!! DO NOT ORDER FROM THIS PAGE!!! WORST CUSTOMER SERCICE AND AFTER 101 DAYS I STILL HAVEN'T RECEIVED MY ORDER. I have placed order for two paintings on 27th March. On 31st March received an email that paintings are dispatched. Today is 5th July and I still haven't received those paintings in value of 85$. Its been exactly 101 day(s) of waiting. When contacted customer support and asking when can I expect them, their excuse is Covid 19 (numerous times). When I asked for refund as well numerous times they were ignoring my emails and email address on web page is not correct as well. In past couple of weeks I was ordering items from Wish and Aliexpress (and everybody knows it takes months to arrive) all arrived before those paintings. And by reading this reviews now it seems like I am not the only one who hasn't received purchased order. If you are smart you will not order anything from this page. I have attached some pictures. Regards, Andrea. P.S.excuse my English mistakes