Ordered 2 kits only got one and… Ordered 2 kits only got one and basically a refusal on my refund for the 2nd one never showing up. Just excuses that it coming from "overseas" so shipping might take a while. It's been 2 months...no refund, no painting.

I would have done a 1 star review but… I would have done a 1 star review but the company redeemed themselves. My first order took a month to come and to my surprise.. the canvas was not in the package, just two packs of paint and the wood frame. Customer service answered quickly, fixed the problem and sent my order out immediately. It took a couple weeks to get but it came quicker the second time and they sent my entire order including another frame and more paint. I love how the painting turned out and despite the issue the first time around I would order again.

SCAM... I Felt the need to write another review! This is my second review as I really want to help people avoid this site. My order took an extremely long time to arrive and I understand delays can happen but 2-3 plus months is just incredible. Reading other reviews that isn’t even too bad, others waited 4 plus or their orders just haven’t showed. I finally got my items and it was 2 of the same print and they are completely different! How is that possible, this place is obviously a scam don’t waste your money, I will not be buying from them ever again! Rant over!

I’m an avid paint by numbers fan but I… I’m an avid paint by numbers fan but I have two requests. First, to date I’ve had to throw away four different pieces because, try as I might after 5 or even 7 coats of paint the numbers printed on the canvas are either still visible or become dark splotches. Providing some sort of white out pen or extra pot of light beige (but not a transparent one!) to cover the numbers beforehand would be very helpful. Secondly, as other companies do, provide a black and white page with the design color guide printed so that when touching up you can find which color is needed.

Expect to wait 2-4 months for your… Expect to wait 2-4 months for your order. This is coming from overseas (China). The service is awful. You will have little recourse, other than to go through your credit card company. They will blame Covid for all their issues. I received 1 order 4 months later. I received a custom order with a lot of errors. I have been emailing them, but it's been very difficult to get them to resolve.