Joyce Seelhorst
GBI was very excited to find a painting… I was very excited to find a painting that had beautiful colors. I am very disappointed in the paint because it does dry out and I am constantly applying water and stirring the paint. As you can tell, I am currently painting the market because I was not ready till a month or so ago to do my 3rd painting. Thank you Joyce
Carmen Marsili
ITI’m an avid paint by numbers fan but I… I’m an avid paint by numbers fan but I have two requests. First, to date I’ve had to throw away four different pieces because, try as I might after 5 or even 7 coats of paint the numbers printed on the canvas are either still visible or become dark splotches. Providing some sort of white out pen or extra pot of light beige (but not a transparent one!) to cover the numbers beforehand would be very helpful. Secondly, as other companies do, provide a black and white page with the design color guide printed so that when touching up you can find which color is needed.
Brian Couch
NZAfter receiving the wrong PBN kit… After receiving the wrong PBN kit twice, the correct kit arrived , albiet very crinkled during travel by mail and took a lot of ironing. This has occurred with most kits. I suggest that the kits should be enclosed in a cardboard tube to help protect them. On the plus side , the latest kit "mountains, river ,trees and rest house" is the best quality kit I have ever had Well designed, clear red lines (cover better than black) , Clear numbers, Quality paint which is creamy and easy to apply and covers well.
Codie B
JPOrdered 2 kits only got one and… Ordered 2 kits only got one and basically a refusal on my refund for the 2nd one never showing up. Just excuses that it coming from "overseas" so shipping might take a while. It's been 2 months...no refund, no painting.
Andrea Stojković
IEDO NOT ORDER FROM THIS PAGE!!! DO NOT ORDER FROM THIS PAGE!!! WORST CUSTOMER SERCICE AND AFTER 101 DAYS I STILL HAVEN'T RECEIVED MY ORDER. I have placed order for two paintings on 27th March. On 31st March received an email that paintings are dispatched. Today is 5th July and I still haven't received those paintings in value of 85$. Its been exactly 101 day(s) of waiting. When contacted customer support and asking when can I expect them, their excuse is Covid 19 (numerous times). When I asked for refund as well numerous times they were ignoring my emails and email address on web page is not correct as well. In past couple of weeks I was ordering items from Wish and Aliexpress (and everybody knows it takes months to arrive) all arrived before those paintings. And by reading this reviews now it seems like I am not the only one who hasn't received purchased order. If you are smart you will not order anything from this page. I have attached some pictures. Regards, Andrea. P.S.excuse my English mistakes