I would have done a 1 star review but… I would have done a 1 star review but the company redeemed themselves. My first order took a month to come and to my surprise.. the canvas was not in the package, just two packs of paint and the wood frame. Customer service answered quickly, fixed the problem and sent my order out immediately. It took a couple weeks to get but it came quicker the second time and they sent my entire order including another frame and more paint. I love how the painting turned out and despite the issue the first time around I would order again.

Paint by Numbers Home says it all I'm writing this review for Paint by Numbers Home, last year I tried to start painting again using winnies picks and masterpiece by numbers, unfortunately it was much to hard on my eyes and I failed miserably..then I discovered Paint by Numbers home through a group on fb, fantastic, they have wonderful paintings.and the customer service is spot on, I have done 6 to date, and hope to do many more , I'm definitely hooked , and the price is right 😊🙏

Expect to wait 2-4 months for your… Expect to wait 2-4 months for your order. This is coming from overseas (China). The service is awful. You will have little recourse, other than to go through your credit card company. They will blame Covid for all their issues. I received 1 order 4 months later. I received a custom order with a lot of errors. I have been emailing them, but it's been very difficult to get them to resolve.

Ordered 2 kits only got one and… Ordered 2 kits only got one and basically a refusal on my refund for the 2nd one never showing up. Just excuses that it coming from "overseas" so shipping might take a while. It's been 2 months...no refund, no painting.

Don't buy!! Don't buy!!! Ordered weeks ago and still don't have my items. I canceled my order legal (and staying in their companies terms and conditions) and wanted my money refunded. Sime days later suddenly my order was shipped... Now I'm just receiving standardized e-mails saying my items are shipped. I ask to talk to a manager or supervisor but nothing... sounds like a job for my lawyer. Don't buy!!!