Was promised a delivery date by paying… Was promised a delivery date by paying extra for rush shipping. They are just taking people's money. Customer service is terrible, No phone number to actually talk to someone. You can "chat" but they don't "do" anything about it. They say they are escalating it to the next level by email, that really means they are just tired of chatting. When you try to respond to the email, it is unable to find the email address. Total SHAM! DO NOT USE THEM

…wrinkled picture I ordered an 8x10 picture and it came all bent up and wrinkled. They packed it loose in a bag with my 4x6 prints. Very disappointed. The shipping was expensive with no care in the packing to ship.

This was our first photo book and it… This was our first photo book and it wasn't easy. The quality of our pictures was questionable. I found the Snapfish software difficult to use. Customer Service was helpful depending on who you spoke to. We submitted the order three separate times before we got it right. The discount prices made it doable. I wish the company provided some basic guidelines or suggestions for novices like us!!

Terrible experience This company should not be in business. Ordered Christmas cards and paid for expedited shipping. Never received the cards. There is no phone number for customer service. The emails and chats do not work as the employees don’t seems to care about satisfying their clients. Really a terrible experience. So corrupt.

Simple..Orders are never delivered. Simple..Orders are never delivered. They take your money and hope you forget. Never using them again.