Good Company I have a large amount of Kastking products, always had good customer service when there were any issues which are far and few between, not saying that you can't have issues, but with any companies product sometimes issues do happen. Also with the amount of gear I have, never had any issues with anything.

Awesome customer service Awesome customer service I called today to ask about musky rods and live bait runner reels and I talked to a captain I think captain broadband or something but he runs sea charters and he gave me so much information about good things about which rod which reel to use and which line is good and bad to use. He was very honest about their own products. Highly recommend this company they actually care. Ethan H

Bought three of their long sleeve… Bought three of their long sleeve fishing shirts. Love the colors, the price is great, and best of all they come in a fishing tackle bag, which i am now using for some of my soft plastices.

Top notch customer service! Never had a bad customer service experience with KastKing. I bought 2 Compass travel rods and both broke during my first trip using them. Turns out there was a manufacturer defect in the batch that was received (this was during COVID where problems like this were a lot more common). I reported it to KastKing and had 2 new rods only a few days later and didn't even have to ship back my broken ones. The new rods have been perfect ever since and I use them a lot. Top notch customer service! Sometimes their customer service emails end up in the spam folder because of Gmail's filters so I always check there first. Responses always come in 24-48 hours

I purchased a Rover 50L and the piece of crap started falling apart while I was spooling it. The little red plastic inserts at each handle end fell off while spooling line. I reported same to KastKing and got a fairly quick response. They offered to upgrade the handle on the reel...the upgrade arrived within a few days...I spent time disassembling the old handle and the replacement didn't fit the reel. There you have it...now I'm right where I started. I'm done.