The staff will work with you, if you reach out to them. After placing my order a possible delivery issue came up. I reached out to the staff through their communications system. They responded promptly and were helpful. Everything worked out. My overall experience was very positive.

I ordered two bike tubes I ordered two bike tubes. They haven't shipped. No tracking info. No response to email. No one answers the phone

Did not honor sale price advertised on… Did not honor sale price advertised on website. Claimed it was a data feed error and canceled order. I do not accept that excuse from any business. A posted advertised price must be honored, in store or online.

Masquerading as a small family business Under the guise of a small local business these guys take your money and then NEVER ship the product. There are many explanations for these delays. They are definitely just about to ship your order. If you could just wait a bit longer. Heaven help you if you file a dispute. When your patience runs out, Sandy will send rude emails about the legitimacy of their business and how YOU are the problem. After all, Aventuron was just about to ship your order. Please remove your review if you still want it. Forget these jokers. They advertise deceptive pricing and don’t ship your order. Best bet is not to fall for their nonsense and buy directly from the manufacturers. It’s good to support small and local - but also ethical companies, which Aventuron is not.

Ordered a Helly Hanson men’s jacket in… Ordered a Helly Hanson men’s jacket in navy blue, size XL. I was contacted days after the purchase to learn they advertised and sold this jacket they didn’t have. I was asked to choose a different color. I chose Black in XL… I was told it would be shipped without delay. I have waited for an extended period (more than 10 days) waiting for the shipping information and tracking number. Then I was again contacted and promised that I would receive the shipping/tracking information. But to date, I have not received the jacket. I have been provided no shipping information only empty promises! This retailer hides behind being a mall family business trying to offer brand name items at or lower prices than other retailers. Buyer beware! Do not purchase items because there is little that will happen & you will waste days/weeks watching for a delivery that hasn’t been sent! Shame Shame Shame on you!