AVOID AT ALL COST!!! AVOID AT ALL COST!!! This is for a buddy who is waaaaaay too nice and patient. He ordered a $7000 Yeti (that was supposedly in stock) the beginning of November and it's now December 11 with no bike. When he tried to cancel the order last week, they told him to read the fine print on the order. It gives them up to SIX WEEKS to ship a bike out and they said they would charge him 10% if he cancelled before the 6 weeks was up. In a world where customer service is a joke, this is a new low.

I ordered two bike tubes I ordered two bike tubes. They haven't shipped. No tracking info. No response to email. No one answers the phone

Bike was not assembled! I bought a Surly Preamble Drop Bar at Aventuron because it was not available locally for me. After a week the bike finally shipped -- according to Aventuron, the bike needed to be assembled and repacked before shipping. However, when the bike arrived it was in a completely disassembled state -- disks for the brakes were not on the wheels, the bar was not taped, brake cables were not trimmed (one stuck out about two feet). I ended up having to take the bike to a local bike shop and pay about $100 to be properly assembled. Would not buy from Aventuron again!

This company appears to piggy-back off… This company appears to piggy-back off of Google searches but does not have the inventory in stock -- yet lists it as in-stock when they take your money. I had to follow-up with them 3 times now and am still waiting for refund on 8/24 when item was ordered and paid for on 8/11. they do not answer telephone calls and have likely outsourced customer service to a remote location. Hate that when a business advertises itself as a small family-owned business but operates as money hungry e-tail business.

They send fake promotions to customers… They send fake promotions to customers who sign up for emails, the cancel orders on specials that they have on their website because they call them mistakes. They are either scammers or extremely incompetent.