The cheaper price is NOT worth the poor experience!! They are closed 3 days a week so if you order at the wrong time, it can take over a week to ship. Customer service is rude and unapologetic. It's clear that they don't stock much and have your product shipped from the manufacturer (anything Helly Hansen in my experience). This company is a borderline scam and I can't imagine how horrible the return process would be!

They send fake promotions to customers… They send fake promotions to customers who sign up for emails, the cancel orders on specials that they have on their website because they call them mistakes. They are either scammers or extremely incompetent.

This company appears to piggy-back off… This company appears to piggy-back off of Google searches but does not have the inventory in stock -- yet lists it as in-stock when they take your money. I had to follow-up with them 3 times now and am still waiting for refund on 8/24 when item was ordered and paid for on 8/11. they do not answer telephone calls and have likely outsourced customer service to a remote location. Hate that when a business advertises itself as a small family-owned business but operates as money hungry e-tail business.

Bike was not assembled! I bought a Surly Preamble Drop Bar at Aventuron because it was not available locally for me. After a week the bike finally shipped -- according to Aventuron, the bike needed to be assembled and repacked before shipping. However, when the bike arrived it was in a completely disassembled state -- disks for the brakes were not on the wheels, the bar was not taped, brake cables were not trimmed (one stuck out about two feet). I ended up having to take the bike to a local bike shop and pay about $100 to be properly assembled. Would not buy from Aventuron again!

I ordered two bike tubes I ordered two bike tubes. They haven't shipped. No tracking info. No response to email. No one answers the phone