Waste Of Express Delivery! I ordered a few vapes & also paid $16 for express delivery and it’s been a week & still don’t have a tracking number. With my previous order, they came pretty quick but it a week earlier and still no update on express delivery is wild. I also contacted you guys via email and still no response about my order. I did receive an email about completed process of my order but that’s about it.

Took over a month to get my order (paid… Took over a month to get my order (paid for express shipping) as manager was on leave and staff took no action until manager returned. Have messaged and emailed - like many other reviews got no response

Second order and issue resolution My second order arrived as fast as my first. I had an issue with one of the items which was immediately resolved by the seller. Cannot think more highly of the service provided.

I enjoy every month or so splurging a little online with this store. Def a regular customer Website is easy to navigate, ship within Australia, many payment methods available, wide range of everything really, if there's an issue with anything they resolve it quickly n efficiently. They're polite, prompt, they communicate, fair pricing, prompt shipping n A1 packaging of products

Great piece, great price, arrived on time. Poor (none) communication through email. I stumbled upon bongsnpipes while looking for a piece I really liked, but wasn't in stock on another site. They had the same piece for even cheaper than the other site, and it was in stock. I was concerned when I saw other reviews of their website as a scam, so I emailed the support contact after 2 days without an update on tracking for my order, but no reply. After I didn't get any replies from my e-mail, I figured it was money lost, but to my surprise, the package arrived in good condition, and exactly what I ordered. Very happy overall, relieved a little, but there could have been an email response from their support contact. Thanks guys :)