Great piece, great price, arrived on time. Poor (none) communication through email. I stumbled upon bongsnpipes while looking for a piece I really liked, but wasn't in stock on another site. They had the same piece for even cheaper than the other site, and it was in stock. I was concerned when I saw other reviews of their website as a scam, so I emailed the support contact after 2 days without an update on tracking for my order, but no reply. After I didn't get any replies from my e-mail, I figured it was money lost, but to my surprise, the package arrived in good condition, and exactly what I ordered. Very happy overall, relieved a little, but there could have been an email response from their support contact. Thanks guys :)

Second order and issue resolution My second order arrived as fast as my first. I had an issue with one of the items which was immediately resolved by the seller. Cannot think more highly of the service provided.

Item arrived broken Item arrived broken. I followed instructions on their website to notify. I sent photos of damage to their listed mobile phone number and email. Been a week and no response.... Seems they dont care

Great company, great site, great products Easy to use website, impressive range of products and super fast delivery. Products arrived as shown on site. I love this company and will definitely visit again. 5 stars.

Every order is perfectly picked out… Every order is perfectly picked out could send some different items but really happy apart from a glass cone pieces was broken in delivery have message yous hope to hear back Thankyou