Bryce
GBAwesome communication and great customer service! These guys were great! I placed an order for a bunch of stuff, including a couple large glass carboys. They had everything in stock and quickly contacted me to let me know that their shipping calculator on the site had made an error in calculating the shipping rates (it was going to be more to ship from California to Florida than the site had calculated). As a small business owner myself, I know the pains involved in shipping, so the fact that they contacted me and were willing to work with me to correct the shipping issue was awesome. You just don't get that type of one on one communication with large companies.
Dan Blake
GBBrew PS DROPS THE BALL! I ordered a book on the 4th of the month and never received it. E-mailed on the 15th to see what the hold up was and on the 16th I received notice they were not going to fill my order due to lack of knowledge of their warehouse having the book in stock. They said they did not know this until I requested they look into the matter. Glad I did not wait two more weeks to find out what the hold up was! I would not recommend this company due to lack of concern for their customers!
Rick
GBOrdered my first brewkit!!! This site is awsome! I got my first brew kit and buy all my homebrewing equipment and ingrediants from here and will not go anywhere else. It arrived on time and had everything I needed for my first brewing session. I did some price checking and they have the lowest prices anywhere. The owner returned my email immediately because I had a question about dry hopping. Thats customer service!!! The best part about it is now I can get 50 beers for half the price, and anytime I have a question they always resond quickly.
John Coutts
GBGreat brew store I purchased some yeast from them and it was extremely easy. They arranged for me to pick it up from Enegren brewing company which had the awesome side effect of me discovering that awesome place! Keep on rockin brew ps!!
Hop Master
GBGreat Prices, Amazing Customer Service!!! Love this site! One of the easiest and best online home brewing supply stores to shop online at. Their prices are always great, and the customer service in unmatched! Need help finding something, just email and you will hear back from them in no time at all. I will be shopping with these guys for year to come. I HIGHLY recommend Brew PS for all your home brewing supplies!