Poor Packaging = Wet Book The book was packaged poorly and then delivered in the rain. This means that half the book got soaking wet and is now wrinkly. This was a really expensive book to now have wrinkly pages. Bummer.

Best deal on a new copy I could find Best deal on a new copy of a nursing book I could find. My first order got cancelled, their system thought there were irregularities with my CC / information. Second time it went through fine. Would have appreciated an e-mail confirmation/tracking information but my daughter received the book within the ETA that was given.

Book took forever to Refused to Answer Queries Book took forever to get here and tracking they sent never updated. They refused to answer emails until after it was delivered--and were smug and unapologetic for the absence of service. Not a safe company to buy from. Crappy customer service and arrogant employees.

Do not order from KNet Books. Company is a scam. I ordered a textbook from Knet, returned on time in perfect condition as I used the book only one time, yet they charged my credit card full replacement value of $382.91 due to water damage or maybe it never arrived, they were not sure. They did not return emails, have no phone number and offered NO proof my book was damaged in any way except the photo below. Seriously?! What book is this? Is it even the book I ordered? DO NOT ORDER from this company

Horribly disorganized company and they ignore all emails in response to their emails My son rented one textbook for his first semester in college, which he ended up not using. In fact, he never unwrapped it. At the end of last semester, he shipped it back using their Knetbooks preprinted label, via UPS before the deadline. He/I have received a multitude of emails from Knetbooks since saying 1) the book was returned damaged and 2) the book was never returned. Neither claim is true. I've emailed the company several times. This morning, I received an email explaining what will happen to my credit if this account goes into collections. There is no number to call on their website. If anyone knows it, please let me know so I can have a reasonable conversation with these people.