1st time ordering 1st time ordering with them and it was great. Book is in great condition and arrived on time. I will definitely be ordering again in the future!

always the best price good price, good company. I like the short-term rental option because I'm on the quarter system.

Horribly disorganized company and they ignore all emails in response to their emails My son rented one textbook for his first semester in college, which he ended up not using. In fact, he never unwrapped it. At the end of last semester, he shipped it back using their Knetbooks preprinted label, via UPS before the deadline. He/I have received a multitude of emails from Knetbooks since saying 1) the book was returned damaged and 2) the book was never returned. Neither claim is true. I've emailed the company several times. This morning, I received an email explaining what will happen to my credit if this account goes into collections. There is no number to call on their website. If anyone knows it, please let me know so I can have a reasonable conversation with these people.

I wish I could’ve given negative stars I wish I could’ve given negative stars. I paid for my book and still haven’t received it and you people don’t respond to emails yall should get convicted for theft. Absolutely terrible way to conduct business

Book took forever to Refused to Answer Queries Book took forever to get here and tracking they sent never updated. They refused to answer emails until after it was delivered--and were smug and unapologetic for the absence of service. Not a safe company to buy from. Crappy customer service and arrogant employees.