I placed my order and then realized… I placed my order and then realized that I had already gotten the book. I tried to get in touch with them to cancel my order but they never answered me and now I have a book to return at the end of the rental period. Super inconvenient but otherwise the ease of use and finding a good deal on the book was nice!

1st time ordering 1st time ordering with them and it was great. Book is in great condition and arrived on time. I will definitely be ordering again in the future!

Horribly disorganized company and they ignore all emails in response to their emails My son rented one textbook for his first semester in college, which he ended up not using. In fact, he never unwrapped it. At the end of last semester, he shipped it back using their Knetbooks preprinted label, via UPS before the deadline. He/I have received a multitude of emails from Knetbooks since saying 1) the book was returned damaged and 2) the book was never returned. Neither claim is true. I've emailed the company several times. This morning, I received an email explaining what will happen to my credit if this account goes into collections. There is no number to call on their website. If anyone knows it, please let me know so I can have a reasonable conversation with these people.

I wish I could’ve given negative stars I wish I could’ve given negative stars. I paid for my book and still haven’t received it and you people don’t respond to emails yall should get convicted for theft. Absolutely terrible way to conduct business

The physical book arrived as stated The physical book arrived as stated. However I liked the ebook option because of its features.