When they couldn't find my book When they couldn't find my book, they cancelled my order and refunded my money but why even advertise or offer a book that you do not have or cannot find?

The physical book arrived as stated The physical book arrived as stated. However I liked the ebook option because of its features.

I placed my order and then realized… I placed my order and then realized that I had already gotten the book. I tried to get in touch with them to cancel my order but they never answered me and now I have a book to return at the end of the rental period. Super inconvenient but otherwise the ease of use and finding a good deal on the book was nice!

1st time ordering 1st time ordering with them and it was great. Book is in great condition and arrived on time. I will definitely be ordering again in the future!

Book arrived promptly and well… Book arrived promptly and well packaged. (The text to let me know it shipped scared me because I thought it meant it had been delivered and I hadn't received it yet. I would suggest that text having a header of "heads up" or "it's on its way"since "shipped" can mean in-transit or arrived.)