This was not a good experience This was not a good experience. I made a large several item order. No acknowledgement. Three weeks later, I received one item that was marked irregular. When I eventually got a hold of customer service, which was in and of itself a challenge, they said they would precess a return, but I have heard nothing. Camp savers is not a legit site. Beware.

Ordererd on 12/13 and still waiting… Ordererd on December 13 and still hadn't received my order by the 23rd. Looked through my spam folder and found a request to verify the billing on the order by having to chase down a small charge on my credit card statement and call them back with the secret number. I try to call this morning and they're closed for the holiday. Not sure if this order will ever ship. That's a crazy way to do business in the age of Amazon. I guess another dinosaur of e-commerce will bite the dust soon...

I’ve NEVER had a significant problem… I’ve NEVER had a significant problem with any order from Campsaver.com and I’ve bought a ton of backpacking gear from them. I’ve also done returns to them without issue. I recently got an awesome Rab down jacket from Campsaver for 40% off list price. That was 20% more off than ANY other competitor.

Great company. Great customer service. I do not understand the bad reviews for this company. I got an amazing $50 off on 2 separate purchases ( total $100 ) because of their anniversary coupon. First item arrived very fast, a beautiful backpack. When I called with questions regarding shipping I was given accurate info. So pleased, I just ordered a second one. Thank you CampSaver!!

Trash Company Trash Company, avoid like the plague. Ordered a bike box with express shipping (~$290 + $60 shipping), 8 working days later and they are still "processing" the order. If you can't fulfill customer orders, don't accept payment for so many...there are plenty of competitors out there who will do a much better job & happily take the business you are clearly unable to handle.