Had a minor product issue that was promptly addressed. I purchased an Arrows Hobby 1300mm Bigfoot (great flying plane) but ran into a minor issue. One side of the rudder servo was partially stripped. Hobby Zone made a significant effort to promptly get me e replacement servo.

Was sent wrong product Was sent wrong product, their mistake, returned it in unopened package and purchased right one. Tried 4 times to get credit and was told each time that they would call me back but never did.

not really happy that my new… not really happy that my new transmitter did not come with a charger that suited a new zealand style power outlet.

Plane looks pretty good but packaging &… Plane looks pretty good but packaging & instructions really suck. Should not have to figure out which screw is which & where it goes in the plane.

Avoid To start, I never write reviews. But I placed an order 3 weeks before Christmas and was informed this morning (3 DAYS before Christmas) my items were out of stock and they can refund me. I had been emailing them for over a week trying to get support on why my order wasn’t shipped. Avoid this company at all costs to be honest, I almost think it’s a scam (judging off other reviews it’s probably not, but it definitely behaves like one).