Ok I was very disappointed by the… Ok I was very disappointed by the technical knowledge of your customer support. When I asked about a battery box for one of your radio transmitters, they replied that they didn't have a battery door cover. When I clarified. my request they returned with a battery box that I doubt would fit any radio transmitter. Only after I corrected them again did they return with an acceptable part.

Plane came damaged Plane came damaged. There answer was “Damage not uncommon for foam planes” What????? I will deal with Tower in the future. They care about their customers.

Waste of money… Very bad products. Bought three gel ball blasters and they break down after 2-3 hours of use. Opened the firing mechanism up on all 3 of my broken guns to find the internals break down and fall to pieces. Very cheap manufacturing of product. Customer service did not care. If you want somewhere to waste your money I would highly recommend buying a gel ball blaster from this website.

Had a minor product issue that was promptly addressed. I purchased an Arrows Hobby 1300mm Bigfoot (great flying plane) but ran into a minor issue. One side of the rudder servo was partially stripped. Hobby Zone made a significant effort to promptly get me e replacement servo.

The plane was sent with a bad vector… The plane was sent with a bad vector stabilization..I would not recommend..and I can't get the part to make it work