Had a minor product issue that was promptly addressed. I purchased an Arrows Hobby 1300mm Bigfoot (great flying plane) but ran into a minor issue. One side of the rudder servo was partially stripped. Hobby Zone made a significant effort to promptly get me e replacement servo.

Avoid To start, I never write reviews. But I placed an order 3 weeks before Christmas and was informed this morning (3 DAYS before Christmas) my items were out of stock and they can refund me. I had been emailing them for over a week trying to get support on why my order wasn’t shipped. Avoid this company at all costs to be honest, I almost think it’s a scam (judging off other reviews it’s probably not, but it definitely behaves like one).

The plane was sent with a bad vector… The plane was sent with a bad vector stabilization..I would not recommend..and I can't get the part to make it work

Waste of money… Very bad products. Bought three gel ball blasters and they break down after 2-3 hours of use. Opened the firing mechanism up on all 3 of my broken guns to find the internals break down and fall to pieces. Very cheap manufacturing of product. Customer service did not care. If you want somewhere to waste your money I would highly recommend buying a gel ball blaster from this website.

Great order experience Great order experience. Placed order on a Monday night and received on Thursday even though was promised 4-9 days shipping time. Was kept well informed on status via email. Well packaged and no damage or missing parts. Quality experience.