Not happy customers Not happy customers. Sent payment on 9/1 (due 9/27) and this payment was applied as extra payment for August statement since we didn't realize closing date was 9/2 and we got a late fee added on 9/27. We asked for the fee to be taken off and have the account fixed since it was messed up by 1 DAY. Nope won't do it. So dissatisfied with the poor customer service. UNPROFESSIONAL

Great prices vs Amazon on most items Great prices vs Amazon on most items. Great service especially at the deli counter. Their prices on deli items are by far the best. Gas is always a better deal too. We usually shop at Mooresville NC store. Michele in deli was excellent service.

WORTHLESS BJS APP WORTHLESS BJS APP, IT NEVER LOADS, EVERYTHING I CLICKED ON TAKES FOVER LOADING, UNTIL I GIVE UP, THE ONLY PAGE THAT OPEN UP IS THE WORTHLESS COUPON THE ONES I DON'T EVER NEED, I CAN'T EVEN SEE MY OLD PURCHASES ONLINE OR IN STORE, I MIGHT AS WELL GO BACK TO CUTTING COUPONS. WHICH THEY RAN OUTTA BOOKS EVERYDAY IT SEEMS & THEY CAN'T AFFORD TO MAIL THE BOOKS ANYMORE I GUESS, BUT THEIR PRICES R THROUGH THE ROOF! I'M FAR A AWAY FR COSTCO BUT I SURE WON'T BE RENEWING WITH BJS!

Stay clear of this merchant Stay clear of this merchant. It has a track record of not honoring many reward offers. Customer service is terrible, all words, no actions. Have to cancel my memership after more than 10 years. Enough is enough.

Management is awful Management is awful, maybe if they stop micro managing and become team player , jump in and help out. 7 time I have gone there and no one working at the food stand,they say we have no one to work the concession. But will have a greeter at the entrance. So not needed!!!..other employees standing around talking. Like the lady was today . She could have kept it open if she worked it instead of socializing with a cashier.