Bad customer service !!! Bad customer service !!!! I called them two weeks ago about returning a water cooler since it was defective. The agent said I would be contacted in three days and a pickup would be arranged. Never happened!!! No followup. Horrible customer service and communication among workers!!! Uneven bought a warranty from them. Don't deal with this company !!!

stale carrot cake I've shopped at the Clay NY location for about 2 years. I have to be observant of prices because many items are cheaper elsewhere. But my biggest complaint by far, is their bakery. The Wellsley Farms baked goods are never good. Recently purchased a 2-layer round carrot cake, it was dry, stale, and lacked flavor. Carrot cake should contain shredded carrot, raisins, walnuts, and some recipes pineapple; this cake had hardly any of the ingredients. The whole cake had maybe 8 raisins total, no nuts that I could detect, and only once did I find a single piece of shredded carrot. It was basically a dry stale spice cake. Definitely not worth the $20 spent.

DO NOT SIGN UP FOR A MEMBERSHIP . DO NOT SIGN UP FOR A MEMBERSHIP .. BJS DOES NOT CARE ABOUT THEIR CUSTOMERS... THEY RENEWED MY SUBSCRIPTION WITHOUT MY KNOWLEDGE AND I HAD A NEW MEMBERSHIP FEE THAT WENT UNPAID AND OVER 100 POINTS CAME OFF MY CREDIT SCORE BECAUSE THEY USED A MASTERCARD / BJS CARD THAT I CANCELLED WHEN I MOVED FROM NEW YORK ... NOW I HAVE TO FILE DISPUTES W ALL 3 CREDIT BUREAUS..

Stay clear of this merchant Stay clear of this merchant. It has a track record of not honoring many reward offers. Customer service is terrible, all words, no actions. Have to cancel my memership after more than 10 years. Enough is enough.

this website is not good this website is totally bad