Management is awful Management is awful, maybe if they stop micro managing and become team player , jump in and help out. 7 time I have gone there and no one working at the food stand,they say we have no one to work the concession. But will have a greeter at the entrance. So not needed!!!..other employees standing around talking. Like the lady was today . She could have kept it open if she worked it instead of socializing with a cashier.

BJ’s-dilapidated store and customer service is in need of change 12/26/23-20th Ave, College Point location Go elsewhere The worst customer service, no restrooms available for male and female customers, bottle deposit machines were either broken or barely functioning. Two plastic bottle machines were broken, glass machine worked, aluminum can machine worked for a short time. Customer service personnel stated she couldn’t take the plastic and aluminum can deposits. Went to ShopRite-plastic and aluminum can deposits were taken care of in 3 mins. At BJ’s No reason was given by associate:her and manager-Jose. I noticed the store manager and two associates were just standing around chit chatting while I stood in line to pay for my merchandise. I got photos. Management level people need to be changed asap. I called the 1-800 #. No response as of 12/28/23. Shoppers, please shop elsewhere. ShopRite is clean and associates are helpful and friendly.

BJ's should get out of the fruits and vegetables buisness BJ's non-perishable goods and packed/sealed perishables like cheeses, juices, etc. are fine. However, many fresh fruit and vegetable items are not. I recently purchased a bag of tangerines and one of blueberries from their Port Orange store. The tangerines were mostly rotten and had to be disposed of and ½ of the blueberries were spoiled.

1Annoyed Customer 1. The Customer Care Department is the PITS!! No one never answer the phone. 2. BJs quality of meat, especially the boneless skinless chicken breasts, has deteriorated. They brand it Perdue's, but it's definitely not!! 3. Where one could get 2 slabs of baby back ribs for $16-$20+, you now only get 1 slab for $13+. 4. When using Same Day Delivery, the shoppers do not communicate with the customer in case changes need to be made. 5. IN ALL TOTAL, SOME SERIOUS CHANGES NEED TO BE MADE!!!

Absolutely appalling service. Absolutely appalling service. Two miserable men having to work and deliver my product despite being delivery drivers Beyond rude,difficult to get them to deliver in room of choice,every excuse going. Difficulty getting them to open and removing packaging despite agreed on contract. Barely spoke unlese to complain about the job. Absolutely shocking. Avoid this company like the plague . LIZ