Not Good Anymore ! I frequently order from Bonprix. 2 years ago the quality was super. But now its like wish or shein. I am very disappointed recently. Also their delivery cost is too high.

AVOID!!!!! I ordered a pair of women's size 4 black boots and was sent pair of men's size 11 brown boots! The box had 2 different labels, one correct and one wrong! Customer services at Bon Prix are SO USELESS it is UNBELIEVABLE! All they have said is 'they will look into this' That does NOT help me! This is the 4th mistake by them this week! They don't even deserve 1 star!!!!!!

Made a payment to Bonprix and… Made a payment to Bonprix and accidently filled in wrong OCR/reference number. So they couldnt register my payment. Contacted them and was furious, but then noticed the number wasnt correct. So contacted them once again and told them about the issue. And they did a perfect job to correct the wrong reference number and gave the best support during the time: awesome communication, and they really wanted to help me out. Have earlier sent back clothes and there have never been any bad experience. Dont have any complaints! They are awesome!

very unhappy customer very unhappy customer. Returned the product and it has been like 2 months and have not git my money back. They are quick with replying but i do not think they are going refund back. Wish I could give them zero star. To all those reading the review, refrain from buying from this website. They are more like a fraud.

So far from bad! I'm seriously confused about all the bad reviews here. I've been shopping here for years and sometimes maybe an item doesnt fit, but this happens in every store. Everytime i send something back, I get the money back on my account within a month. Coulnd't possibly give this place a bad review...