Bonprix customer service is a joke !!!! Bonprix customer service is a joke !!!! I ordered goods over the phone and I want to pay by card and I got approval, but then it comes via invoice. I lost my card purchase bonus points, Bonprix still insists that I have to pay the invoice as well as extra fees. Re: Konto/faktura [Ticket-ID 99327999]

A lovely selection of clothes A lovely selection of clothes. I can always find something i love. If i had one issue it would be that the clothes are usually quite a small fitting, especially the jeans so i usually have to order the next size up but it's not a big issue. Good value for money.

Refused me £60 credit - order IOC-42018078 Refused me £60 credit. I applied for all my credit reports and, as expected, I haven't missed a payment, been overdrawn or had any financial issue in 30 years. Own my own home (several) outright, money in the bank (wanted to get 20% off) and showing 98% perfect credit (52% is the UK average). They won't explain why they don't want me. "Don't know" is the reply. Helpful. Thanks. I won't use them again as I'm offended.

Worst costumer experience, refund a Worst costumer experience, delivery and refund. The package came after 2 weeks of waiting and I'm still waiting for my refund after 15 days. Costumer experience people are robots, copy pasting messages, not really giving a crap about your issues. Avoid, not worth the teouble bc produscts are not that great either

Total Scam - BEWARE! Do not order from this site. I ordered a 32" TV and 4 weeks later I received an orange colored cloth. The phone number on their site is answered by Comcast Cable and their posted address is a residential home in Alabama. Fortunately for me I paid with PayPal and I got a full refund.