They do not deserve one star.They… They do not deserve one star.They delivered to the wrong address a half a mile from where I live.the neighbour returned the parcel when the courier returned. Then i recived an email to say i had received my order along with a photo of my neighbours porch at her address. Trying to get them to understand it is there fault and bad customer service is beyond belief. They have my money and i have a photo of my neighbors porch.

I do not recommend buying from them I do not recommend buying from them, the items are not what they appear to be and the retours last a lifetime. They do not care about how you choose to have your money back in the fillout retour form they give you, they send it however they wish. Never buying again! Also their size guide is wrong, I measured and it has nothing to do with the actial sizes. Total dissapointment.

Worst costumer experience, refund a Worst costumer experience, delivery and refund. The package came after 2 weeks of waiting and I'm still waiting for my refund after 15 days. Costumer experience people are robots, copy pasting messages, not really giving a crap about your issues. Avoid, not worth the teouble bc produscts are not that great either

So far from bad! I'm seriously confused about all the bad reviews here. I've been shopping here for years and sometimes maybe an item doesnt fit, but this happens in every store. Everytime i send something back, I get the money back on my account within a month. Coulnd't possibly give this place a bad review...

Bonprix customer service is a joke !!!! Bonprix customer service is a joke !!!! I ordered goods over the phone and I want to pay by card and I got approval, but then it comes via invoice. I lost my card purchase bonus points, Bonprix still insists that I have to pay the invoice as well as extra fees. Re: Konto/faktura [Ticket-ID 99327999]