Horrible experience Horrible experience with online shop. Live chat is totally useless, customer service just keeps on ignoring me, either you get a generic reply to wait or no reply at all. They received my returned order a month ago, still no refund, no reply. The reason for return - poor fabric quality. Will not shop there anymore.

Really phucked up online customer service Do not use hugo boss online for anything! Worst customer service anywhere. They lie constantly and you never get a straight answer. I've made this mistake twice...even when you pay for expedited delivery, it doesn't reach you as promised. Don't waste your tone or money with these grifters‼️

The worst customer service and products… The worst customer service and products in modern world. There is no sense of customer service and the products are so over priced. I will recommend to stay away from piece of tishh Brand

Hugo Boss Oxford Hugo Boss Oxford. I want to make a special thank you to the assistant manager of the store she was so amazingly helpful to me and my nephew. Boss are in my opinion the best quality designer jeans on the market the cashmere touch are a must. Thank you for your amazing service and for going the extra mile.

Good morning! Good morning! I bought BOSS Green - a sports suit and sport shoes. I'm excited, they are the most comfortable and quality products I ever had! But the shoelaces open all the time and it is very depressing. I asked for help in the store where I bought shoes - Hugo Boss, Riga, Terbatas street, but they offer just to accept that some products have quality issues. Will you help me? Dear Karlis, thank you, the laces will be sent out today by DHL Express, AWB number 5462017761. I also wish you a good and successful week. With best regards Tanja Tanja Doran Senior Manager Client Services