Martin Christie
GBHugo Boss Oxford Hugo Boss Oxford. I want to make a special thank you to the assistant manager of the store she was so amazingly helpful to me and my nephew. Boss are in my opinion the best quality designer jeans on the market the cashmere touch are a must. Thank you for your amazing service and for going the extra mile.
Mr h
GBI brought 4 tracksuits for a total of… I brought 4 tracksuits for a total of £800 pounds and every single one of them had faults after only 3 washes on the right temperature...these hugo boss clothes are absolutely cheap and I wouldn't recommend anyone buying these cheap material clothes as it feels more like a 20 pound tracksuit for a hole lot of money...I would never buy anything ever again from hugo boss as its overrated and its nothing special and if i could give no stars and beyond I would.
Kārlis Ādminis
DKGood morning! Good morning! I bought BOSS Green - a sports suit and sport shoes. I'm excited, they are the most comfortable and quality products I ever had! But the shoelaces open all the time and it is very depressing. I asked for help in the store where I bought shoes - Hugo Boss, Riga, Terbatas street, but they offer just to accept that some products have quality issues. Will you help me? Dear Karlis, thank you, the laces will be sent out today by DHL Express, AWB number 5462017761. I also wish you a good and successful week. With best regards Tanja Tanja Doran Senior Manager Client Services
Yasmin
GBCanary Wharf London branch Canary Wharf London branch. Visited today to return a shirt I bought yesterday and store manager was nasty and said could not give refund as it had a 10% discount applied to it which meant it no longer qualified for a refund. There is no mention of that on the receipt but she tried to humiliate me in front of other customers and point blank refused to give me refund. I pointed out that I had bought three pairs of trousers and a shirt and was a regular customer but to no avail. I literally had to argue it out with her and stood my ground and she then gave me my refund. She was nasty and never again will I buy Hugo Boss. She is not a good store manager and neither is she doing Hugo Boss any favours working there. They have lost another customer. I was appalled by the store manager's behaviour (date of visit 30/04/2023). How do these people keep their jobs???!!!!
David Jones
GBWestfield Hugo Boss Store: Poor customer service Westfield Hugo Boss Store, arrogant staff member. Went to return a sales item after the due day. Customer services said it was fine and you can get credit for it. But Westfield one staff member disagreed with customer service. We cannot accept this, we need a email from customer service really? This is how this arrogant staff member treats customers, offering no alternatives. Well we checked with customer services and no email is required so he lied. Wow the money you spend and this is how they treat you. I must say when we rang customer services, they are exceptional but the staff member at Westfield Hugo boss store, totally arrogant.