There is no hope for HH There is no hope for HH. Once the R/C car crowd dumps them, it's over. Being able to walk into my LHS and purchase integrated products based on the Spektrum universe was the draw. Now, CS is non existent. They can't even stock recommended batteries for the new airplanes. They killed hobby shops with shrinking margins. Albeit inconvenient, I have moved back to Futaba and put Horizon and it's gluttony of foam in my rear view mirror.

Totally s""t company they have… Totally s""t company they have suppliers taking ya money and absolutely no idea when stock will arrive in UK. They must be losing customers daily I've done modeling all my life and never had to put deposits down on goods and 3 month later no idea what so ever when they will be delivered. Someone is making a mint out of this in interest alone. Be nice for a response but there won't be any because there a company that doesn't give a monkeys .

This company has gone down drastically… This company has gone down drastically with customer service. I highly recommend going anywhere but horizon hobby. They won't answer their emails and now they won't even answer their 800 number. Products are delayed with no reason. Shipped incomplete. With no way to contact the human being. There's a lot more companies out there willing to work with real people, horizon hobby has lost all personal service now you have to pay extra for it!!! Completely ridiculous it's all about making money making money screw the customers.

Placed an order over 4 months ago for… Placed an order over 4 months ago for two of their new transponders. Was never billed for the items and never received them so I assumed the order was cancelled but did not receive any communication from Horizon. Then this week I received an email saying my order had been shipped and I was charged three times for the order at $149.78 each time for a total charge of $449.34. Tried to contact them by phone, chat and email to no avail. Will never place another order with them.

Horizon Hobby fraudulent business practice I orderd the Draco one Friday nite after hours from HH and a few hours later tried to cancel the purchase. The bot never confirmed the action so I sent an email and the reply was they couldn't cancel even though the item had not shipped. I had to wait for it to arrive and start a return which I did and have been waiting over a month and every time I send and email to HH Alanee has a new excuse. I have finally opened a dispute with Discover and hopfully will get my money back