Lost backup AVOID AT ALL COST! Other reviews should say a lot about this company. Mine is no different. After years of storing all valuable pictures and videos of my children when they were small this stupid company decides to close my account and delete everything!

This backup solution has deteriorated… This backup solution has deteriorated rapidly. The technical solution (Java) was never a solid design for a key system maintenance feature. As such, it always was slow and a memory hog. However, in the last 2 year with the "focus" on small business, it really has become very clear that the company is more focused on bringing in more money without providing any substantial improvements. Backups are still slow, restore even slower, no support for recent version of Ubuntu. Various tricks to be able to keep invoicing you.

I've used CrashPlan for years I've used CrashPlan for years. It has not always worked perfectly, but it is a good value. Lately they implemented 2-factor authentication (2FA) with the only way to authenticate is with untrusted third-party app or browser extension. Are you kidding me? I use about 30-50 other services (google, microsoft, dropbox, carbonite, logmein, etc.) with 2FA and none of them require this. All have option to text code.

Total monsters Total monsters. They had an excellent product then they burned their customers and destroyed their backups by giving them no way to recover their data. They certainly warned us, but they went the extra step of destroying the installed clients on people's machines and making it impossible to recover later. Their support says there is no way they can help the punished users. One person made an app that does something they say is impossible. look at github OurDataNotYours/PlanC

Probably the best online backup solution Probably the best online backup solution I have ever tried. And I have tried quite a few. CrashPlan is extremely cheap compared to the amount of backup storage (unlimited), meaning storing many versions of files for no extra charge. Furthermore, there is no retrieval waiting time (like Amazon Glacier). Anyone complaining about the data transfer speed just doesn't know that it helps a lot to disable backup compression. My transfer speed is excellent.