Beware Of Crashplan Crashplan has chat support but never anyone monitoring it. The email support is slow and not very easy to use and if you can't log in you cannot even raise a ticket. At the moment I am getting warning emails that I have not backed up when I try to restart a backup it says " Service Currently Unavailable". They Have introduced an Authenticator System which gives you three codes but none work. It used to be a good service but has steadily gone downhill I would like to change but to backup 2+ terabytes would take days. Also when you try to log in sometimes it routes to something called Zendesk. If things change I will let you know but I am not counting on it

Lost backup AVOID AT ALL COST! Other reviews should say a lot about this company. Mine is no different. After years of storing all valuable pictures and videos of my children when they were small this stupid company decides to close my account and delete everything!

Crashplan started as a great service, 12 years ago Crashplan started as a great service, and then adopted a policy of: 1. deleting users' data with little or no notice 2. making it very difficult to restore data 3. increasing prices from $3/month to $40/month 4. changing their policies after their customers had invested thousands of $$ and years of backups This is honestly behavior that should get them sued by the FTC. It's the kind of thing a criminal organization would do.

Probably the best online backup solution Probably the best online backup solution I have ever tried. And I have tried quite a few. CrashPlan is extremely cheap compared to the amount of backup storage (unlimited), meaning storing many versions of files for no extra charge. Furthermore, there is no retrieval waiting time (like Amazon Glacier). Anyone complaining about the data transfer speed just doesn't know that it helps a lot to disable backup compression. My transfer speed is excellent.

AS everyone else has said. Bad company with worse tech support. Server stopped connecting to their servers and they would take no steps in helping us remediate. Clearly their servers refusing the connection but they do not care. Horrible company with horrible tech support. The reality is this is a consumer based product and you are better off not deploying in your enterprise.