Michele
GBAvoid! We placed two orders with this diabolical company. First order Consevatory- high spec was promised. The supposed completed work was atrocious and took over a month to rectify. We had an abusive phone conservation with Dean(a manager?) Demanding money which he was advised would be paid on completion Second order Windows & door- date set and confirmed no fitted Rrived, no explanation . Rang the company no answer. Luckily we had not paid a deposit as we had agreed due to the mess up with the conservatory we would again pay on completion. I would no recommend this company
Lottie Johnson
GBAfter being let down by our builder and… After being let down by our builder and his favoured supplier, my brother recommended I try Alpine and I can see why. The service from Alpine has been magnificent, start to finish. Alpine were quick to provide a quotation to meet our needs whilst taking into account what we were looking to achieve with the entire extension. The doors and windows were installed within 3 weeks and we couldn't be happier with the finished look.
Timothy
GBHad bi fold doors fitted in September,malfunction after a week Had bi fold doors fitted in September. After 1 week the doors malfunctioned.Now I cannot open the doors.Reported the issue and still await any repair from Alpine Aluminium.Apparently has a 15 year Gaurantee, not worth the paper it is written on. Communication was poor throughout the actual purchase.Would not recommend & wish I had used another firm.Do not buy from this company.
Dina Liepina
GBAvoid Avoid! Paid deposit to representive for windows but after 6 days canceled before measurements been taken as seen so many bad reviews! Now it's been 7 weeks and they are just ignoring me! In the office woman said that the bloke who took the money will contact me, obviously he didn't! So rang up him after couple of weeks and he said that he not been in the office and seen the refund slip so he will contact me later-that's never happened! Sent them email and they are not responding!
Claire
GBDisgusting company Disgusting company. Ordered bifolds in October - saw a number of good reviews. Was informed by Ross that the doors could be fitted in 3-4 weeks, delayed survey appointment by 2 weeks, then when asking about installation was told 3-4 weeks from 1st November, I advised that I need Fitting before Christmas this was guaranteed. Date changed to 16/12/2019 to then be cancelled by email late on 13/12/2019 due to “high winds” met office confirms there was no high winds or weather issues sunny all day, No replies to emails or calls. Disgusting. All I can say Is that I agree the positive reviews must be fake. DO NOT ORDER FROM THIS COMPANY!