Michele
GBAvoid! We placed two orders with this diabolical company. First order Consevatory- high spec was promised. The supposed completed work was atrocious and took over a month to rectify. We had an abusive phone conservation with Dean(a manager?) Demanding money which he was advised would be paid on completion Second order Windows & door- date set and confirmed no fitted Rrived, no explanation . Rang the company no answer. Luckily we had not paid a deposit as we had agreed due to the mess up with the conservatory we would again pay on completion. I would no recommend this company
Anna
GBBeautiful quality doors I feel I have to write after reading the awful ratings from angry customers. My experience was fantastic... they waited a long time for us to complete as we had delays with the building work. Looks like my good fortune was we were there well before Covid began causing them problems?... 2 years before. Was really sorry to hear they are no longer trading. Fabulous quality 3 track sliding patio doors at a very fair price....
Chris
GBCowboys and con artists Cowboys and con artists. I'd sooner ask a bunch of common garden slugs to have a crack at double glazing than these unscrupulous clowns. Get the Alpine Aluminium experience by throwing your money on the fire and poking a finger up your ar5e whilst listening to hold music. I'd encourage everybody to start believing in karma as these ****s are due an enormous payout.
Timothy
GBHad bi fold doors fitted in September,malfunction after a week Had bi fold doors fitted in September. After 1 week the doors malfunctioned.Now I cannot open the doors.Reported the issue and still await any repair from Alpine Aluminium.Apparently has a 15 year Gaurantee, not worth the paper it is written on. Communication was poor throughout the actual purchase.Would not recommend & wish I had used another firm.Do not buy from this company.
Francesca Soady
GBFantastic service from start to finish Fantastic service from start to finish. From ordering them with sales who took the time to understand what I needed. I ordered the AP45 sliding door at a great price. Installation was smooth from when the fitters first arrived until they took me on a walk round of the install and showed me how the doors should be worked. Lastly I would like to mention the customer service team who were very informative and attentive throughout the whole process. Highly recommend.