Same experience as previous reviews Same experience as previous reviews. Was super excited about this product until I realized my tracking info didn’t work and no one responded to emails or insta dms. I had to leave a comment on one of their photos to get a response and then they deleted my comments and other ones it seems…while saying I was going to get an email cancellation. 2 weeks later. I ended up having to dispute it with my bank. Avoid the headache until they address this on social media or something. Suspicious activities afoot.

Same horrible experience as others… It has been a month and my drum has still not arrived. The company has not responded to emails, and the link to my tracking information does not work. I am very suspicious and will never order from this company again. What to do?

LOVE THIS DRUM!! I ordered a drum for Christmas for my 8-year-old son. The quality and sound surpassed my expectations. His older siblings have also enjoyed playing with the drum and expressed that it was easy to learn and so much fun to play. My experience with customer service has been exceptional! Thank you for all of your help!!

Never again Ordered last year and was very happy with purchase. Great communication. Great value. Came back for another drum, received confirmation of order, CC charged. After 10 days (was told would receive in 2-10 business days) asked for shipping confirmation. So far have been ignored 3 times via email, 3 times contacting through site, 3 times in FB messenger and chat feature on site does not load.

Starting to think I’ve been scammed Same experience as everyone else. Ordered this item, which I thought was legit. Had tons of marketing etc. Have contacted company and received a response stating that order would be shipping within the next week, that was mid Feb and I ordered the item Jan 1st. I sent another email this week inquiring with no response. Was reading online that complaints can be filed with the Federal Trade Commission so will be pursuing that as well as contacting my credit card company to see if they can do anything to refund me or provide guidance as to how to file other complaints against the company.