I ordered the 3 ply hemp yarn I ordered the 3 ply hemp yarn. It was moldy and smelled moldy. I tried everything to get rid of the mold but it was so embedded. I wrote to the company and got some story about how the monsoons affect the yarn and they have a process for getting rid of the musty smell. The yarn was dark with mold and I was coughing trying to work with it. I ended up throwing it away. It's not ok to sell moldy products no matter what the story of the company. 38 dollars for two things of yarn that are now trash. Honestly from reading other reviews online I am not the first customer to get scammed by an inferior or damaged product from them. They are selling a story not actually selling quality products. There are reputable companies selling fair trade products that are not moldy and certified fair trade, support those businesses instead.

I love this company! I love this company! I am a fan of the clothing and home decor. If I ever have any ordering problems, they are fast an kind with their response and help. I get compliments every time I wear my skirts!

They do not send what is paid for.... I received a gift subscription for DGY. The initial boxes were to include yarn, a pattern and a tool of some sort- I received a crochet hook and another time a button to use with one of the patterns for that particular month. Eventually, the delivery changed to no added tool. Then the delivery changed to no pattern but a QR code was included to access the pattern data base. EVERY time I've tried to use the code to allow me to download a pattern to use for my monthly yarn, I receive a message that the coupon code is not valid. I appreciate what seems to be the societal intent of this company, but they are not delivering what was agreed upon when the year subscription was purchased. I gave two stars because some of the yarn is quite nice but the company has not delivered what they promised.

Lovely skirts! Very happy Excellent customer service, quick efficient delivery and quality skirts. I ordered the ‘5 for 3’ offer and I’m very happy with length, size, quality and colour (just asked for a variety). Because they are reversible they are very versatile. Highly recommended

Wobbly start, happily resolved I ordered the three skirt bundle, two maxi, one mini and requested my colour preferences. The skirts took some time to arrive and I was pleased with the maxis, beautiful fabrics but the mini was disappointing. I noticed a really unpleasant odour from them when I took them out of the packaging to try them on and wanted to wash my hands after handling them. I decided to wash them all and when wet and hung on the line to dry, I could see the mini was full of snags. I emailed them to complain and was impressed with their response, keep the damaged one and they’d send a fee replacement. I was asked to choose length and colour. The replacement arrived and is really lovely. I love wearing the skirts and feel they’re unique so although the first bundle was smelly and damaged, I can’t fault the customer service! All’s well that ends well.