I've been a subscriber for over a year I've been a subscriber for over a year. I love their yarns and skirts and I've been happy to support their mission. However.... In January a 5 pack of skirts didn't arrive. I had to escalate it to PayPal to get a replacement because they kept fobbing me off They have banned me from their Facebook groups for discussing that their black Friday "sale" wasn't really a sale, because they had increased prices the day before. More people had realised of this, but they don't like any negative feedback. I know somebody who has also gone through something similar and she had been ghosted by the company. They can't tell me which rules I have broken to be banned and they can't reinstate me either. My subscription is useless if I can't access the Facebook group, to be honest. Very disappointing considering they are supposed to "start at love". It looks like they have more than enough customers and can afford to lose a few. I'm cancelling my subscription with all the sadness of my heart, but I don't like being used.

I ordered the 3 ply hemp yarn I ordered the 3 ply hemp yarn. It was moldy and smelled moldy. I tried everything to get rid of the mold but it was so embedded. I wrote to the company and got some story about how the monsoons affect the yarn and they have a process for getting rid of the musty smell. The yarn was dark with mold and I was coughing trying to work with it. I ended up throwing it away. It's not ok to sell moldy products no matter what the story of the company. 38 dollars for two things of yarn that are now trash. Honestly from reading other reviews online I am not the first customer to get scammed by an inferior or damaged product from them. They are selling a story not actually selling quality products. There are reputable companies selling fair trade products that are not moldy and certified fair trade, support those businesses instead.

Wonderful company Wonderful company, staff, and products💕

I love this company! I love this company! I am a fan of the clothing and home decor. If I ever have any ordering problems, they are fast an kind with their response and help. I get compliments every time I wear my skirts!

Wobbly start, happily resolved I ordered the three skirt bundle, two maxi, one mini and requested my colour preferences. The skirts took some time to arrive and I was pleased with the maxis, beautiful fabrics but the mini was disappointing. I noticed a really unpleasant odour from them when I took them out of the packaging to try them on and wanted to wash my hands after handling them. I decided to wash them all and when wet and hung on the line to dry, I could see the mini was full of snags. I emailed them to complain and was impressed with their response, keep the damaged one and they’d send a fee replacement. I was asked to choose length and colour. The replacement arrived and is really lovely. I love wearing the skirts and feel they’re unique so although the first bundle was smelly and damaged, I can’t fault the customer service! All’s well that ends well.