Patricia Peterson
GBOrder delivered and boxes were open on… Order delivered and boxes were open on both ends- stuff spilling out of boxes. no packing slips showing parts included or instructions for installing and appears to be missing parts for top of fence. Now need to try to contact someone at store to try to figure out what is missing and how to resolve
Ken
GBJunk furniture Purchased 4 different tables and 20 chairs from the enfield store, 2 days later it rained and the rust coming from from the furniture stained the new stamped concrete deck. I visited the store and spoke with Afrika she said to send in pictures to her email which I did, went down there after no contact back. Was given the number for customer service and called them, I spoke with Lynn who wasn't very helpfull other than to say call the manufacturer. So namco isn't standing behind what they sell that was only 3 days old.... terrible...
John H
GBI want to personally Thank Tony Westbrook Maine I want to personally Thank Tony at the Westbrook Maine Store for setting me up with a New Proline 2 Hp Vertical Pump for my. Johnnie Wiesmiller 27 ft Round Pool Which I Purchased in The Same Store 18 years Ago , He is Professional and A Great Person to Deal with ! Thank you Tony!
Customer
GBPool company arrived to install pool Pool company arrived to install pool. Hayward pump/ Waterway filter..not compatible. I had to drive to Namco..on a Sunday..at 2:30 while having an appointment at 5 ..Shelton to Orange..very stressful. I received NO credit for the inconvenience or for the fact that I ordered a Hayward filter which I know is more expensive/better quality than the Waterway.This is the second pool I have purchased from Namco..very disappointed with lack of regard for my inconvenience/ wrong order.
Joseph P.
GBReal fast delivery, getting excited for the new pool season! Made the replacement pool liner purchase on Saturday morning. The pool liner was delivered the following Tuesday !!!!!!!!! We were shocked and surprised with the super fast delivery. I haven't installed the liner yet, and will write a follow up comment in the near future. Thank you Namco !!