Great Experience All items including two radiators and accessories arrived on time and in good condition. They were exactly what I expected, look great in place, and are working great. I would recommend Hudson Reed USA. The communication throughout the process was A+. Thanks.

I had bought a radiator from Hudson… I had bought a radiator from Hudson Reed about 20 years ago, it was a towel warmer with a ceramic coating. It began to corrode and needed to be replaced so I ordered what I thought was the exact same radiator. When the technician arrived to install it we found out that the valve sizes had been reduced from 3/4 inch to a 1/2 inch and the valves had restricted flow thus I was only able to heat the new radiator and none after in line. Spent and additional $2000 to figure out how to get the whole boiler system working to heat my house. I would suggest that in your advertisements that you list the specifications sizes for all connections and to also list the flow rates thru the radiator itself.

Damaged Product and Happily Replaced The product I received back in November was poorly packaged and the product was damaged. The team contacted me and replaced the product. It was such an easy process and I really appreciate how quickly the responses were through email. To be honest, they were chasing me down at times. I very much appreciate the team effort. Thank you for all the support!!!

The radiators were not delivered on… The radiators were not delivered on time, at least one was damaged, and parts were missing at the time of delivery.

Great customer service Great customer service. We had technical questions and those were addressed via phone call. Payment and shipping went smoothly, and the products arrived very well packaged and therefore undamaged and included all needed accessories.