Best price on internet Best price on internet for carbon steel pan I bought. Arrived in a few days in perfect condition. Very happy. What could be better than that!? Will certainly purchase from Cooks Direct again.

They have a huge selection of high-quality items at varying price points, as well as decent shipping for the merchandise. I found this web site to order a black carbon steel fry pan recommended by Cook's Illustrated magazine, and keep coming back because of the wide selection of high-quality items available in both home and pro grades. This is now my go-to site to look for tools/pans I already know about and to find others I find out about using their search function.

Rude customer service. I've ordered 2 items through cooksdirect.com & both items were delivered broken. Whilst dealing with customer service I thought I was going to have to run errands & buy extra packaging. I informed customer service that this wad inconvenient for me. Customer service replied "I mean, your just being asked to return broken product." I am unhappy with this response & I find it rude.

The Matfer Bourgeat carbon steel frying … The Matfer Bourgeat carbon steel frying pans I ordered are great. After seasoning them with potato peels, salt, and oil just once they developed a true patina. As Cooks Illustrated said, fried eggs slid around like the puck in an air hockey game. Excellent pan. The good folks at Cook's Direct got these wonder pans to me within 3 days of the order and at the best price on the Internet. I will definitely buy more, soon.

Clean great but suck otherwise While these pots are the easiest I've ever cleaned, the nonstick coating on the big pot started coming off around month three. They scratch and burn easily. The bottom got a burn mark on first use. I had it on medium heat; that has never happened before with my other pots.