Cook's Direct

27725 Diehl Road, 60555, Warrenville
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4.25
Based on 20 Reviews

5

60.00%

4

20.00%

3

10.00%

2

5.00%

1

5.00%
About Cook's Direct

Cook's Direct is a leader in kitchen and restaurant supply equipment. We are a leading online retailer in the restaurant supply industry and strongly believe in our core values: We really care - We care about each other, our work and the company. We are passionate about what we do. We are customer focused - We inherently know that we exist because of the customer. We always try to do the right thing for the customer. We figure it out - We are creative and innovative thinkers and seek the best answer for the customer. We get a lot done - We work hard and smart which results in great achievements and we are proud of our accomplishments. We enjoy our work - We are positive and upbeat about what we do. Our enthusiasm for our work, our team and our customers creates an environment where people can be at their best.

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Paxton
GB

Very happy customer!!! These skillets are everything I hoped they would be. Excellent quality. Delivery was super fast. Even though one skillet was back ordered, it still arrived within a couple of days of ordering. Thank you!

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Adam
GB

Never use this company. There are so many great restaurant/ cooking equipment restaurants out there that have great policies and prices, unfortunately this is not one. Very poor product descriptions that are misleading, very poor customer service to top that off. Not going into a lot of detail, just would advise others to shop around and avoid this company cooks direct at all costs.

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Very Happy
GB

Extremely Satisfied The entire ordering, purchasing and shipment process was great. Easy, fast and very responsive. The price I paid for a KitchenAid Commercial 8 Qt. stand mixer was fantastic. Saved me more then $500 off the list price and several hundred more then any other internet price I could find. I will do business again with Cook's Direct based on my experience this purchase.

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Denae Young
GB

Clean great but suck otherwise While these pots are the easiest I've ever cleaned, the nonstick coating on the big pot started coming off around month three. They scratch and burn easily. The bottom got a burn mark on first use. I had it on medium heat; that has never happened before with my other pots.

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wayinhawaii
GB

Awesome! Cook'sDirect prices were the best along with their fast reasonably priced shipping. There was a mistake with my order (maybe because of busy holiday season?) and they sent me an incorrect item but were quick to respond and send out my correct item immediately. They sent me a prepaid return label for me to send back the incorrect item as well. I highly recommend shopping here and will definitely shop here again!

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