Kova Itsmasky
GBMy mistake I made a whoopsy. I put in my billing info instead of shipping info when buying but I didn’t realize this yet. I get a call to schedule delivery and I’m so happy! Next day comes around and I get a call from my mom “Why am I getting a bathroom vanity to my house with your name on it? Early b-day pressent?” Darn. The delivery guys refused to come to the right address even though I live 7 blocks away! So I called Home Living and like magic, 5 minutes later, guess who shows up at my door? (Hot) delivery guys. My husband told me that most companies would charge for rerouted delivery location but not Home Living!
Tawni
GBWell worth the wait!! We had ordered a bathroom vanity that took a while to come in. I called Customer Service and Danielle was wonderful. She kept in touch with me as to when the order would be in the warehouse and then when it would be shipping to me. It was very calming to know that someone cared to keep the client informed and not cancel the order. When the vanity arrived and we opened the box, it was well worth the wait!! The picture online doesn't do it justice. I am so glad that we used Home Living Style and when we are done with the this bathroom, I will be using Home Living Style for my next room. You can't beat their service!
Manny Fernandez
GBExcellent quality and customer service! I ordered a Caroline double sink vanity from HLS. When it arrived I was more than impressed with the quality and workmanship of the product. Great value for the price! I spoke with Jessica at HLS, she is one of the best customer service reps I've had the pleasure of speaking with. She confirmed my order, called me back with a tracking number, and advised me when the product would be arriving to my home. This was the third bathroom makeover I've done to my house. I've purchased from several on-line companies in the past and HLS is by far the company that offers the best product for your money and great customer service too!
Cynthia W.
CZPersonalized and excellent service I would like to give a special thanks to Michael and Dan for the personalized and excellent service both gave me with my recent purchase of a bathroom vanity set. I had a suboptimal experience with one of your competitors; therefore by contrast the prompt, polite replies to my many emailed questions were very much appreciated.
Uyen Anh Nguyen
GBRestocking fee! Bought an entryway bench that was too small. Did not even open the box. Called for instructions to return and was told there was a 20% restocking fee that was "clearly marked" on their web site which took me some time to find! Applied to delicate items and larger items according to their website but my rectangularly shaped box weighed no more than 35 lbs. Operator said that "it's what the guys at the warehouse charge to retrieve and return the item from the high shelving". The restocking fee amounts to $80 of my hard-earned money! Buyer beware! I've shopped online at Pottery Barn, Home Decorators, Wayfair, Hayneedle and others and have never been charged a restocking fee!