Debra C, Lavallette NJ
GBStands behind their products I ordered 2 lamps and discovered that one of them was slightly defective, the post of the lamp was crooked. Customer service asked that I submit a written claim with pictures to show the defect. I did so by email. I was worried that they wouldn't agree that the defect was serious enough to warrant replacement, but with no further questions and no cost to me, they sent me out a new lamp that I received within 6 days of my initial claim, and sent Fed Ex to pick up the return package at my home. I love my lamps and they are perfect!
Tawni
GBWell worth the wait!! We had ordered a bathroom vanity that took a while to come in. I called Customer Service and Danielle was wonderful. She kept in touch with me as to when the order would be in the warehouse and then when it would be shipping to me. It was very calming to know that someone cared to keep the client informed and not cancel the order. When the vanity arrived and we opened the box, it was well worth the wait!! The picture online doesn't do it justice. I am so glad that we used Home Living Style and when we are done with the this bathroom, I will be using Home Living Style for my next room. You can't beat their service!
Manny Fernandez
GBExcellent quality and customer service! I ordered a Caroline double sink vanity from HLS. When it arrived I was more than impressed with the quality and workmanship of the product. Great value for the price! I spoke with Jessica at HLS, she is one of the best customer service reps I've had the pleasure of speaking with. She confirmed my order, called me back with a tracking number, and advised me when the product would be arriving to my home. This was the third bathroom makeover I've done to my house. I've purchased from several on-line companies in the past and HLS is by far the company that offers the best product for your money and great customer service too!
Richard Browne
GBUnbelievable Service In the midst of a remodel I for some reason didn't anticipate the construct that nobody in the United States would want to sell me a vanity for the bathroom. I assumed these were normal everyday purchases and would be easy to get hold of, how wrong I was! Having found the exact piece we wanted I contacted several sellers who all told me it was on back order until next month. The wonderful Danielle at HLS was the only one who offered to help me locate another that would work. She stayed until the evening to dig out every single piece that fitted my requirements that was in stock, and constantly checked her email to answer my frequent questions about them. That night we found a vanity that worked perfectly, I ordered it and Danielle hounded it through the system all the way to the warehouse and it was delivered less than 72 hours later. Absolutely incredible service. I'll be recommending HLS to everyone I know.
Charles Gleason
GBBUYER BEWARE I was shopping for a Grandfather clock and really liked the looks of the "Harper" by Ridgeway. When I searched various sites online, the prices for this item ranged anywhere from $800 - $1,500 over roughly half a dozen different sites. So imagine my surprise when I saw the identical item offered by Home Living Style at the incredibly-inflated price of $8,900!! (which, according to the same Home Living Style catalog, was a $1,000 savings over their normal price?!?) I'm thankful that I searched around prior to making my purchase, but I can't stand the thought of how many folks out there just handed over their hard-earned money to these outrageous vultures sight-unseen!!