Manny Fernandez
GBExcellent quality and customer service! I ordered a Caroline double sink vanity from HLS. When it arrived I was more than impressed with the quality and workmanship of the product. Great value for the price! I spoke with Jessica at HLS, she is one of the best customer service reps I've had the pleasure of speaking with. She confirmed my order, called me back with a tracking number, and advised me when the product would be arriving to my home. This was the third bathroom makeover I've done to my house. I've purchased from several on-line companies in the past and HLS is by far the company that offers the best product for your money and great customer service too!
Debra C, Lavallette NJ
GBStands behind their products I ordered 2 lamps and discovered that one of them was slightly defective, the post of the lamp was crooked. Customer service asked that I submit a written claim with pictures to show the defect. I did so by email. I was worried that they wouldn't agree that the defect was serious enough to warrant replacement, but with no further questions and no cost to me, they sent me out a new lamp that I received within 6 days of my initial claim, and sent Fed Ex to pick up the return package at my home. I love my lamps and they are perfect!
Richard Browne
GBUnbelievable Service In the midst of a remodel I for some reason didn't anticipate the construct that nobody in the United States would want to sell me a vanity for the bathroom. I assumed these were normal everyday purchases and would be easy to get hold of, how wrong I was! Having found the exact piece we wanted I contacted several sellers who all told me it was on back order until next month. The wonderful Danielle at HLS was the only one who offered to help me locate another that would work. She stayed until the evening to dig out every single piece that fitted my requirements that was in stock, and constantly checked her email to answer my frequent questions about them. That night we found a vanity that worked perfectly, I ordered it and Danielle hounded it through the system all the way to the warehouse and it was delivered less than 72 hours later. Absolutely incredible service. I'll be recommending HLS to everyone I know.
Abe Sarsman
CATook a chance on a home living style I was price comparing on amazon, overstock, and wayfair when I came accross home living style. I never heard of them before but they had a great price on the James Martin Bosco so I gave them a call. Someone (Michael or Mike I believe) picked up the phone. A real person! He reassured me on the company so I toook the plunge and spent over $1500 with them (I'm not rich, my wife just realllly wanted this). To my relife, I got a call 8 days later to schedule delivery for the next day. I got the Bosco and it was exactly what my wife was hoping for. Thanks home living style!
Marissa
GBRoyal Treatment I was really impressed with how I was treated at HLS. It was my first time purchasing furniture online and I was very nervous about the process. Kimberly @ HLS was really helpful answering all my questions and following up on when to expect delivery of my vanity, During installation, I noticed a knob was missing from my vanity. I called HLS and they had one sent out to me, free of change, the same day!