It's a cold rainy day & technician did… It's a cold rainy day & technician did show up for my freezer evaluation. Made a few phone calls & made recommendation for replacement. Thank you Sears. This has been a long journey for me especially hosting family & company but not enough food storage but I managed. Thank U.

Great service We have first American warranty for the past 5 or 6 years and have had problems with our microwave, dishwasher, air conditioner, dryer, and furnace. They fixed all of these. They also send people from sears home service and the are very experienced.

I have had the Sears Home Warranty for over 5 years I have had the Sears Home Warranty for 5 years. Some times troubles, but this was during Covid. The Sears Techs were here to help during this time, and since then as well with my appliances. If needing to reschedule, would let me know.. Otherwise, the professional people being scheduled for the work to be done on my dishwasher and refrigerator has been worth the monthly payment. thank you

A Trustworthy/Professional Tech Matthew was both very helpful and professional.He took the time and correctly diagnosed the problem and didn't just cob the repair like the previous technician from CT who Miss Fichtel purchased a warranty through.The last 2 "repairs" we were told it was the floater switch....little fiddling under the front of the dishwasher the previous techs repair was just a temporary band aid to hopefully get her through to the next incident knowing he would not be returning to do any more work. Anyways Matthew was beyond helpful and instead of crossing our fingers to hope a replacement pump could be found Miss Fichtel went ahead and purchased a new dishwasher as recommended. Five stars across the board for Matthew 👏👏

Excellent Repaitman I really appreciated Jonathon fixing my washing machine. While repairing it, he noticed the fill hose was starting to leak. My husband went out and got another set and Jonathan replaced them. I asked him to let me know when I could clean behind the washer. I just had knee replacement surgery and am having to use a walker. Jonathon told me he had already cleaned up behind it. What a lovely gesture of kindness that was! He also cleaned up the floor of my laundry room before they left. Jonathan also was very proactive in letting me know when he would arrive to start my repairs.