The quality of the knives I purchased… The quality of the knives I purchased is absolutely incredible. The handles are designed extremely well and fit the hand very comfortably. The blades are durable and very sharp. Customer service is also very good. They are very expensive, but the quality is such they should last forever.

Buyer BewareDo not buy from this company Do not buy from this company. Bought for a Christmas gift. They stated 3-5 day shipping. Bought 9 days before Christmas. Did not arrive till 2 days after Christmas. Had already bought a replacement gift. Went to return because when I bought they stated 30 day back hassle free. Now they are charging me 20% restocking fee plus shipping costs. BUYER BEWARE

First purchase with Seido Knives Seamless process from ordering to tracking to receiving product. Product arrived in perfect condition and on time. Item performed so well I immediately ordered another product. Hope to get years of use from my new chef’s knife.

I receive the Hakai Chef Cleaver Knife… I receive the Hakai Chef Cleaver Knife on Friday 4/20/2024. Trying to use the knife for simply cutting peppers, onions, carrots, etc. I found this knife to be very heavy and awkward to use for simple slicing and dicing. Due to its weight, it felt very dangerous while performing simple food prep procedures. I am going to return this product for a full refund.

Great knife, great gift To begin with, customer service advised me promptly over the Seido Chat function which of their chef's knives would be best for a man with large hands. And the Kiritsuke Damascus Chef Knife fit perfectly -- it has great balance, style, sharpness, quality. It ticked off all the boxes for a great gift. It is now much loved and appreciated. It took longer to arrive than hoped for, so it didn't make it until two days after Christmas. My fault for ordering so late in the season from outside of Canada, and then Canada Post, the delivery service used in Canada, took several days off over the Christmas period. So, yes, the gift arrived late which was too bad, but not a big deal.